PE Boutique firm with 30 users in need of changing IT service provider

Challenge

• High fixed cost & change costs for all IT services
• No internal IT resource to manage migration

Scope
Services Included

• Desktop Support
• Telephony
• Mobile Device Support
• Networks
• Servers
• Applications

Key Points & Learning’s

• Market knowledge (benchmarking) made the business case 100% clear
• Several acceptable alternatives could’ve delivered savings
• Lack of internal project management slowed down transition

Key Facts

• GOX provided planning & sourcing recommendations – Company conducted transition
• 60% Run Rate Savings
• Less than 4 month ROI